An Microsoft Teams Voice Engineer manages equipment certified by Teams, audio/video collaboration, voice conversion, and other tasks. They work with third-party businesses and telecommunication operators to provide enhanced voice capabilities for Microsoft Teams Voice.
Microsoft Teams Voice Engineers are familiar with PowerShell and Microsoft 365. Quick Routing, Provider Connections and Teams Phone Plans can be used to deploy and configure Microsoft Teams Phone over a public switched telephone network (PSTN).
The Microsoft Teams Voice Engineer certification allows you to create and manage an integrated communication service using Microsoft Teams Voice. You can also customize, support, and troubleshoot solutions. The certification covers audio/video conferencing, Teams devices and voice migration. It also covers Teams Phone, including Calling Packages and Direct Switching. You will be able to identify and fix common voice and telecommunication problems and provide solutions.
Who is this certification for
This certification is ideal for:
People who are skilled in telecommunications
Individuals who are proficient in PowerShell, Microsoft Teams and Microsoft 365
Administrators of the system
Skills measured
Plan and configure Microsoft Teams Phone
Optimize the network’s performance
Directly configure routing
Manage and configure voice users in Microsoft Teams Phone
Configure and plan Microsoft Teams clients, peripherals and services
Troubleshoot Phone for Microsoft Teams
Prerequisites
Before you can enroll in this accelerated certification, it is important to be familiar with these:
Configuration and planning for a Microsoft Teams environment
Management of conversations, teams, channels, applications, and other information
Management of calls and meetings
Microsoft Teams Voice allows you to track and debug an environment.
Microsoft 365 Certified: Team Administrator Associate certification is a great match. It could be your expertise in planning and developing, installing, updating, and resolving organizations’ integrated communications systems, or your ability to translate business needs into network infrastructure patterns and patterns for mobile communication.
Recommended certification approach
Step 1: Examine the knowledge, skills, and abilities required for certification
Step 2: Prepare yourself for the Microsoft MS-720T00 Microsoft Teams Voice Engineer course
Step 3: Schedule your exam to receive your certification
Course overview
Module 1: Assemble a team and set it up.
Phone plan for teams
Optimize the performance of your network for Teams Phone
Migrate Skype for Enterprise Server Telephony to Teams
Configure the Teams Phone System
Configure call queues, auto attendants
Direct routing configuration and installation
Add more services to Teams Phone to extend the capabilities of Teams Phone
Configure the laboratory environment
Assign authorizations
Management and validation of licenses
Configure PowerShell to manage Microsoft Teams
Utilize Network Planner to determine your network needs
Use the Network Analysis tool to help teams
Establish a network structure to support dynamic emergency dialing
Establish voice policies
Prepare users for phone calls
Configure the settings to enable audio conferencing
Configure automated attendants and call queuing systems
Set the session border manager to the configuration you prefer
Configure the direct routing configuration
Confirm the setting up of a direct route
Module 2: Manage Your Teams Phone
Configure and manage voice over IP (VoIP), users
Manage Teams devices by configuring and deploying them, as well as managing them
Troubleshooting and team phone monitoring
Organize voice users
Troubleshooting and team phone monitoring
There are many career opportunities
MS Teams Voice Engineer – Intermediate
Voice Engineer
ITS Voice Design Engineer
Scripting & Automation Engineer – MS Teams
Remote Voice Support Desk Systems Engineer
Sr. Voice Engineer
This certification is for people who have extensive experience in planning, design, configuration and maintenance of integrated network services in companies. They can translate company requirements into network infrastructure or design features for communication.
NetCom Learning’s Microsoft Teams Voice Engineer course teaches you how to troubleshoot and solve standard voice and telephony problems. Access to Microsoft Official Courseware, Labs, and Practice Tests will be available.
